By accessing this Website, accessible from http://innovy.org/, you are agreeing to be bound by these Website Terms and Conditions of Use and agree that you are responsible for the agreement with any applicable local laws. If you disagree with any of these terms, you are prohibited from accessing this site and will be refused our service/s. The materials contained in this Website are protected by copyright and trade mark law. You will be refused service/s if you do not agree with our Terms of Service. So please ensure that you read the following agreement. We reserve the right to change these documents at any given time with or without notice.
2. Products and Services
We are not responsible for any loss or damage to the purchased item(s), or the products that are utilized, as they are all digital goods.
For security purposes, the full payment for each commission is necessary. This will enable our freelancer(s) to start working on the project while feeling safe and securing the payment. The freelancer will decide whether to accept any changes if you request them. The remaining payment is required before files have been transferred over to the client. Any work that is in progress may be canceled or delayed at anytime by management if it is deemed essential. This also implies that we are free to deny service for any reason without providing an explanation to you. If for any reason, our freelancers are required to sign an NDA to work on your project, Innovy management must be informed so we can choose a freelancer that can sign such documents legally. PayPal Goods and Services must be used for all payments. Other payment options will be available in the future.
3. Deadlines and Timelines
We will provide the client a partial refund if a product or service is not delivered by the scheduled deadline. Administration will choose the refund’s proportion. Each commission is evaluated individually.
All the materials on Innovy’s Website are provided “as is”. Innovy makes no warranties, may it be expressed or implied, therefore negates all other warranties. Furthermore, Innovy does not make any representations concerning the accuracy or reliability of the use of the materials on its Website or otherwise relating to such materials or any sites linked to this Website.
5. Unacceptable Products
In the case of an unacceptable product, The freelancer will attempt to fix the product to the customer’s standard if the client is dissatisfied for whatever reason, a partial refund may or may not be given. Administration will decide this refund amount, as each commission is evaluated individually.
6. Additional Modifications
Any modifications to the project will entail an extra cost that will be decided by the designated freelancer. To avoid needing to make additional adjustments, every detail must be clearly stated.
7. Innovy Marketing
We reserve the right to use any final project or piece of work for our own marketing reasons and/or in our gallery, unless otherwise specifically agreed upon in advance with management. Unless the client has given us permission, we will not use any names or personal information.
8. Refund Policy
Since we are providing digital items, there are no refunds for these goods. If you decide to terminate a service after we have begun working on it, you automatically agree to lose 20% of the commission cost to Innovy. Chargebacks, disputes, or attempts to obtain a refund without first speaking with the management team, are not permitted and will be seen as fraudulent. Your account will be immediately banned. It is your responsibility to stay in the Discord Server if you have an ongoing ticket commission open.
8.1 Refund Policy
Your service will be canceled and you will only receive a partial refund of 50–75% if you are found tampering with the freelancer while they are working on your product. This includes but is not limited to; damaging buildings, deleting files, and rude statements. The amount that will be refunded to you will be decided by administration; the client will not be able to negotiate it.
By providing our services Innovy adds a 10% processing fee to all commissions for the commissioner and staff wages. On the Freelancer side Innovy takes a 15% commission fee for finding the clients and handling the management and discussion in tickets. While the other 85% rightfully goes to the freelancer. Read more about Freelancer fees here: https://innovy.org/freelancer-guidelines
All discussions involving products or services must take place on the Official Innovy Discord Server. Innovy Services will not be held responsible, if you are defrauded or given a substandard product as a result of accepting a deal outside of our verified system.
What information do we collect?
We collect information from you when you register on Innovy, and open a ticket in our discord or live chat. When registering on Innovy, as appropriate, you will be asked to enter your: e-mail address. You may, however, visit https://innovy.org anonymously.
What do we use your information for?
Any of the information we collect from you may be used in one of the following ways: To personalize your experience, your information helps us to better respond to your individual needs. To improve Innovy , and to improve our customer service. To process transactions, At the point when an end-user wishes to make a payment, his registration details may be passed to Paymentwall that provides payment processing services, in order for Payment wall to better protect service and end-users from unauthorized payments.
Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested.
To administer a contest, promotion, survey or other site feature. • To send periodic emails (the email address you provide, will only be used to send you information and updates pertaining to your order).
How do we protect your information?
We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information. We take reasonable steps to secure your personally identifiable information against unauthorized access or disclosure. Information we collect may be stored or processed on computers located in any country where we do business. Special situations may require disclosure of your data.
Yes (Cookies are small files that a site or its service provider transfers to your computers hard drive through your Web browser (if you allow) that enables the sites or service providers systems to recognize your browser and capture and remember certain information.
Do we disclose any information to outside parties?
We do not sell, trade, or otherwise transfer to outside parties you’re personally identifiable information. This does not include trusted third parties who assist us in operating https://mc-lists.org, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety.
Third party links
Occasionally, at our discretion, we may include or offer third party products or services on https://innovy.org These third party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.